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Communications · Phone Numbers & Compliance

A business phone number that actually reaches customers

Owning a business number is the easy part. Keeping calls and texts from landing in spam filters and dead voicemail boxes is the hard part — and it's handled for you, from registration to routing, before the first message goes out.

  • Local or toll-free numbers, provisioned and registered for you
  • Texts that deliver instead of getting filtered as spam
  • Personal phones stay personal, business calls stay on record
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Number setup · (555) 240-1188
Draft
Local number provisionedActive
SMS registration filedApproved
Caller ID display nameSet
Voicemail transcriptionEnabled
Ready to send and receiveLive
Approved on site
Registration
Handled for you
Delivery
Built for compliance
Numbers
Local or toll-free
The problem

A personal cell phone was never built to be a business line

It works until the owner is on vacation, the tech who owns the number quits, or a marketing text gets flagged as spam because the number was never registered properly.

Texts stop delivering
Unregistered numbers get throttled or blocked outright by carriers, and a customer never even sees the appointment reminder that was sent.
Messages vanish with no bounce, no warning
The business number is someone's cell phone
When that employee leaves, so does the number every customer has saved — along with every text thread tied to it.
The business doesn't own its own line
No routing, no record
A call to the 'main line' just rings one desk. If they're out, it rings nothing, and there's no log of who called or why.
Every call is a dice roll
Provisioning

A number that's registered right from day one

Local and toll-free numbers come with the carrier registration and messaging compliance already filed — the paperwork that decides whether a text reaches an inbox or gets silently dropped. You don't have to know the rules; the number just works.

  • Local and toll-free numbers available for new lines
  • Existing numbers can be brought over and registered
  • Compliance filings handled without a separate application
Numbers on the account
(555) 240-1188 · Main line
SMS + voice
Active
(555) 240-1189 · Sales
SMS + voice
Active
1 (800) 555-0142 · Dispatch
Voice only
Active
Automation

Every call and text has somewhere sensible to go

Route calls to the right team, send an auto-reply the moment someone texts after hours, and get voicemails as text instead of a phone icon nobody checks. The number handles itself between the moments a person needs to step in.

  • Auto-responders for after-hours texts and missed calls
  • Voicemail arrives transcribed, readable like any message
  • Call routing sends the right calls to the right desk
After-hours auto-reply
Do you do emergency calls on weekends?
Thanks for reaching out — we're closed right now but back at 8 AM. For an emergency, reply URGENT and we'll get back to you shortly.
Included

What you get out of the box

Local and toll-free numbers
Pick the number type that matches how customers already look for you.
Registration handled
Carrier and messaging compliance filed on your behalf, no separate paperwork.
Two-way SMS
Send and receive texts from the business number, not a personal phone.
Voicemail transcription
Voicemails arrive as readable text, so they get acted on instead of ignored.
Auto-responders
Automatic replies for after-hours texts and calls, so no message goes unacknowledged.
Call routing
Send calls to the right team member or department automatically.
Number porting
Bring an existing business number over instead of starting from scratch.
Caller ID branding
Calls display your business name instead of an unrecognized number.
How it works

Live in an afternoon, not a quarter

Step 1

Choose your number

Pick a local or toll-free number, or port in the one customers already have saved.

Step 2

Registration runs in the background

Compliance filings for calling and texting are submitted and tracked for you.

Step 3

Set routing and auto-replies

Decide where calls go and what happens automatically outside business hours.

Step 4

Calls and texts start flowing

Everything routes into the team's shared inbox and call system, on record from message one.

Who it is for

Built for the people doing the work

New and growing shops
Get a professional number and working SMS without learning carrier compliance rules yourself.
Owners tired of the personal-phone habit
Move the business off a personal cell number for good, without losing the customers who have it saved.
Multi-location operators
Give each location or department its own number, routed and branded, on one account.
Connected

Part of the same platform, not a bolt-on

Phone Numbers & Compliance shares the same customers, jobs and money records as everything else in FieldOptimiz, so nothing needs syncing.

Unified Inbox
Every text sent from this number lands in the shared conversation thread.
Call Center & Softphone
Take and route the calls that come into this number from any browser.
AI Receptionist
Let AI answer this number when nobody's free to pick up.
Marketing
Send campaign texts from a number built to actually deliver them.
Pricing

Included in your FieldOptimiz plan

Number provisioning and registration are included in the plan; SMS and calling volume beyond plan allowances is metered at published rates.

Free
Free
No monthly fee

Quote, invoice and get paid.

Start free
Core
$99
/month

Everything a field service business runs on.

Choose Core
Most popular
Pro
$199
/month

Automate the busywork and grow.

Choose Pro
Scale
$399
/month

Run several businesses with a real call center.

Choose Scale
Agency
$499
/month

Manage, brand and resell businesses for clients.

Choose Agency
See full pricing comparison
FAQ

Questions teams ask first

Read the guide in the Help Centre

Get a business number that behaves like one

Stop crossing your fingers that a text actually arrived. Set up a registered number that's built to be seen.

Start freeBook a demo