FieldOptimiz
Plumbing

From the 2 AM burst pipe to the invoice, one system that doesn't drop the call

FieldOptimiz gives plumbing dispatch a live board, technicians a flat-rate price book on their phone, and the office a paper trail from first call to paid invoice — so nothing gets quoted from memory and nothing gets billed twice.

  • Emergency calls slot into the nearest available tech, not the next open hour
  • Flat-rate price book keeps quotes consistent across every technician
  • Photos, sign-off and payment captured on-site before the truck leaves
Calls · today
Burst supply line · 42 Hollow Creek Rd
Emergency · assigned to Ray · en route
Urgent
Water heater install · Pinecrest Ave
8:00–11:00 window · 40-gal quoted
Scheduled
Slow drain, kitchen · Unit 6, Meadowbrook
Tenant on-site by 1 PM
Scheduled
Toilet replacement · Cypress Ln
Completed 10:40 AM · paid on-site
Done

Emergency calls stand out; the rest of the day keeps moving underneath

Pricing
Flat-rate book, same quote every time
Dispatch
Live board reshuffles around emergencies
Collection
Payment captured before the truck pulls away
The problem

Plumbing loses money in the gaps between calls, not on the wrench work

An after-hours call gets missed because nobody was watching the inbox. Two techs quote the same water heater swap two different prices. A finished job sits unbilled for a week because the paperwork went into a truck, not the office.

After-hours calls go to voicemail
A burst pipe at 11 PM on a Friday needs an answer, not a callback Monday morning. Whoever misses that call loses the job to the next plumber in the search results.
Emergency revenue lost to slower response
Pricing depends on who answers the door
One tech quotes a water heater swap at $1,450, another at $1,150, because pricing lives in people's heads instead of a shared book.
Underpriced jobs and customer trust that erodes
Invoicing waits for the truck to come home
A completed job's paperwork rides around in the cab until end of week, and the invoice goes out ten days after the work was done.
Slower cash flow, harder collections
Emergency dispatch

The burst pipe gets an answer in minutes, not a callback tomorrow

Urgent calls land on the dispatch board flagged and unmissed. Assign the nearest qualified tech, send the customer an automatic on-my-way text, and let the rest of the day's route adjust around it instead of blowing it up.

  • Priority calls are visually flagged on the shared dispatch board
  • Route optimization reorders remaining stops around the emergency insert
  • Customers get real-time status without a phone call to the office
Dispatch board · after hours
Incoming
Burst supply line · Hollow Creek Rd — 11:04 PM
Ray M. — On call
Assigned · ETA 25 min
Tomorrow
Water heater install · Pinecrest Ave
Drain snake · Meadowbrook Unit 6

The urgent call gets a technician before the coffee's done brewing

Pricing

One flat-rate book, quoted the same way every time

Build your services, fixtures and common repairs into a shared price book, and every technician quotes from the same numbers. Estimates go out from the customer's kitchen table on a phone, get approved with a signature, and become the invoice without retyping a line.

  • Flat-rate and time-and-material services live in one shared catalog
  • Estimates convert into approved jobs and invoices without duplicate entry
  • Add-ons like permit fees or after-hours rates apply consistently
Estimate · Water heater replacement
Draft
40-gal gas water heater, installed$1,450.00
Haul-away of old unit$75.00
Permit fee$95.00
Approved & signed on-site$1,620.00
Approved on site
Field to office

The invoice goes out the same day the wrench went down

Job forms, photos and the customer's signature are captured on the phone before the technician leaves the driveway. The office sees the job close in real time and the invoice — or on-site payment — is already moving before the truck is back on the road.

  • Before-and-after photos attach to the job automatically
  • On-site payment closes the loop without a mailed invoice
  • Office dashboards show which jobs are done, billed, or still open
Jobs closed today
Completed & paid on-site
6
Completed, invoice sent
3
Still in progress
1
Completed & paid on-site
Completed, invoice sent
Still in progress
Included

Everything a plumbing team needs, out of the box

Flat-rate price book
Fixtures, repairs and add-ons priced the same across every technician.
Emergency dispatch board
Urgent calls flagged and routed to the nearest qualified tech.
On-site payment
Collect payment before the truck leaves the driveway.
Job photos & forms
Before-and-after documentation attached to every job automatically.
How it works

Live in an afternoon, not a quarter

Step 1

Build the price book

Load flat-rate services, fixtures and after-hours rates once.

Step 2

Take the call

Book scheduled work or drop an emergency straight onto the dispatch board.

Step 3

Quote and work the job

Technicians quote, get sign-off and complete forms from the phone.

Step 4

Collect and close

Payment or invoice goes out the same day the job is finished.

Who it is for

Built for every role in a plumbing business

Owner-operators
Take the after-hours call, quote it, and get paid without a second trip to a desk.
Dispatch & office staff
See every truck, every open estimate and every emergency on one board.
Field technicians
Quote from the same book every time and close the job before leaving the property.
Pricing

Included in your FieldOptimiz plan

Every FieldOptimiz plan includes scheduling, dispatch, invoicing and the mobile app. Pick the plan that matches your team size — the prices below come straight from our live plan settings.

Free
Free
No monthly fee

Quote, invoice and get paid.

Start free
Core
$99
/month

Everything a field service business runs on.

Choose Core
Most popular
Pro
$199
/month

Automate the busywork and grow.

Choose Pro
Scale
$399
/month

Run several businesses with a real call center.

Choose Scale
Agency
$499
/month

Manage, brand and resell businesses for clients.

Choose Agency
FAQ

Questions plumbing teams ask first

Never let an emergency call sit in a voicemail again

Start with the free plan and run your next week of plumbing calls — scheduled and emergency — through FieldOptimiz.