FieldOptimiz
Scheduling & Operations · Dispatch Board

Run the whole day's dispatch from one screen

Dispatch Board is the real-time cockpit for putting the right technician on the right job. See every tech, every open job and every service area at once, and move work with a drag instead of a round of phone calls.

  • Every technician's status and location visible at a glance
  • Drag a job onto a tech to assign or reassign it instantly
  • Urgent bookings surface in a priority queue, not buried in the list
Dispatch · live
Unassigned
Emergency · gas smell · Harlan Rd
Estimate · Perez residence
Marcus · on route
No heat · Bellwood Ave
Dana · on site
Drain clean · 88 Carrow St
Ruiz · available

Who's free, who's busy and what's still waiting, updated live

View
Live technician status
Assignment
Drag to dispatch
Priority
Emergency queue
The problem

The busiest hour of the day runs on guesswork

An emergency call comes in and dispatch has to figure out, in real time, who's closest, who's free and who's actually qualified for gas work — usually by calling around.

Nobody knows who's actually free
A tech marked 'available' on the whiteboard finished an hour ago, or is still elbow-deep in a job that ran long.
Jobs get assigned to the wrong person, or nobody
Urgent work gets lost in the list
A gas-smell call sits in the same queue as a routine tune-up until someone happens to scroll past it.
Response time suffers exactly when it matters most
Reassigning a job means restarting from zero
A tech calls in sick and dispatch has to manually walk through the day figuring out who can absorb the load.
The whole afternoon slides
Live status

See the field the way it actually looks right now

Every technician's status — en route, on site, available, off — updates as it happens, not after an end-of-day recap. Dispatch stops interrupting the field just to ask 'where are you.'

  • Live status per technician: available, en route, on site, done
  • Service area matching so jobs go to the tech who covers that territory
  • One board for the whole day instead of a scattered set of texts
Technician status
MR
Marcus R.
En route · Bellwood Ave · ETA 12 min
En route
DK
Dana K.
On site · 88 Carrow St
On site
RT
Ruiz T.
Free since 11:40
Available
Priority queue

Emergencies never wait behind routine work

Flag a job as urgent and it rises to the top of the queue where dispatch can't miss it. Assign it to the nearest qualified tech with a drag, and the rest of the day reflows around it.

  • Priority queues separate emergencies from routine bookings
  • Quick dispatch by drag-and-drop, reassign in seconds
  • A bird's-eye view of the whole day for planning ahead
Priority queue
Gas smell reported · Harlan Rd
Called in 4 minutes ago
Emergency
No hot water · property manager, 3 units
Multi-unit, tenant waiting
High
Annual inspection · Ferris residence
Flexible window
Routine
Included

What you get out of the box

Live map view
See technician locations update in real time on the board.
Quick dispatch
Assign or reassign a job to a tech with a drag, no phone call needed.
Priority queues
Emergency and urgent jobs stay visible above routine bookings.
Service area matching
Jobs route to the technician who actually covers that territory.
Job status tracking
Watch a job move from assigned to en route to complete.
Daily overview
A single view of the whole day's dispatch, not just the current job.
Reassignment history
See who a job was moved to and when, for accountability.
Mobile sync
Assignments reach the technician's phone the instant they're made.
How it works

Live in an afternoon, not a quarter

Step 1

A job needs a tech

It arrives from the schedule, a phone call or an emergency report.

Step 2

Dispatch checks the board

Live status shows who's free, who's close and who covers that area.

Step 3

Assign with a drag

The job moves onto the technician's queue and their phone updates immediately.

Step 4

Track it through completion

Status updates as the tech travels, arrives and finishes the job.

Who it is for

Built for the people doing the work

Dispatchers
Run the busiest hour of the day from one screen instead of five phone calls.
Office managers
Reassign around a sick call or a job that ran long without redoing the whole plan.
Owners
See response times and coverage gaps as they happen, not in a report next week.
Pricing

Included in your FieldOptimiz plan

The Dispatch Board is included in every plan; live tracking and technician limits scale with your plan.

Free
Free
No monthly fee

Quote, invoice and get paid.

Start free
Core
$99
/month

Everything a field service business runs on.

Choose Core
Most popular
Pro
$199
/month

Automate the busywork and grow.

Choose Pro
Scale
$399
/month

Run several businesses with a real call center.

Choose Scale
Agency
$499
/month

Manage, brand and resell businesses for clients.

Choose Agency
FAQ

Questions teams ask first

Put the whole day's dispatch on one screen

Stop guessing who's free and where they are. Assign, reassign and track every job as it happens.