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Scheduling & Operations · Live Map & Routing

Turn today's job list into a route that doesn't waste a mile

Live Map & Routing shows every technician's GPS position, clusters nearby jobs so techs stop crisscrossing town, and lets AI-assisted routing fit more work into the same day while customers see the tech approaching in real time.

  • Jobs cluster by distance instead of being booked in call order
  • Routes account for traffic, not just straight-line distance
  • Customers get an on-my-way alert instead of an all-day window
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Marcus · today's route
8:00 · 214 Bellwood Ave9:15 · 240 Bellwood Ave10:30 · Ridgeview Complex12:00 · 88 Carrow St1:30 · Delaney residence

Five stops, one loop, no backtracking across town

Planning
AI-assisted route order
Traffic
Live conditions in ETAs
Customer view
On-my-way tracking
The problem

Windshield time is the least productive part of the day

A tech books three jobs in the order they came in, not the order they're geographically near each other, and ends up driving across town twice before lunch.

Routes get booked in call order, not map order
The 9 AM and the 2 PM job are three blocks apart, but the tech drives forty minutes away and back in between because that's how the calls came in.
Fuel and hours burn on driving, not billable work
ETAs are a guess
A customer is told 'morning' because nobody can say with confidence when the tech will actually arrive given traffic and the jobs ahead of it.
Customers wait around and get frustrated
One extra stop breaks the whole day
An urgent add-on job forces a manual re-plan of every stop that comes after it.
The last two customers of the day run late
Smart clustering

Jobs group by geography, not by when they were booked

Live Map & Routing looks at every stop on a technician's day and groups the ones that are actually close together, so the truck moves in a sensible loop instead of a zigzag.

  • Distance-based clustering keeps nearby jobs together
  • Time windows customers were promised are respected
  • Multi-stop optimization works across a whole day, not job by job
Route efficiency · this week
Bellwood cluster
3 jobs
Ridgeview cluster
2 jobs
Downtown loop
4 jobs
Bellwood cluster
Ridgeview cluster
Downtown loop
Live tracking

Customers see the truck coming, not just a window

As a technician moves through the day, the route recalculates against live traffic and the customer gets an on-my-way notification with a real ETA instead of a four-hour block to sit through.

  • Real-time traffic feeds into every ETA
  • Customers receive an on-my-way alert automatically
  • Dispatch sees the live position of every truck on the map
On-my-way alert
Marcus is on the way to your appointment. ETA 12 minutes.
Great, thank you for the heads up!
Included

What you get out of the box

Auto-optimization
AI-assisted route planning orders stops for minimum drive time.
Traffic integration
Live traffic conditions feed directly into every ETA.
Multi-stop routes
Plan an entire day's stops as one efficient loop.
Distance clustering
Nearby jobs group together instead of scattering across the route.
Time window respect
Optimized routes still honor the windows customers were promised.
On-my-way tracking
Customers get a real-time approach alert as the tech gets close.
Live GPS view
Dispatch sees every technician's position on the map as the day unfolds.
Re-route on the fly
An urgent add-on reflows the remaining stops instead of breaking the day.
How it works

Live in an afternoon, not a quarter

Step 1

Jobs land on the map

Today's dispatched jobs plot by location for every technician.

Step 2

Routes get optimized

AI-assisted planning clusters nearby stops and orders them efficiently.

Step 3

Techs drive the plan

Turn-by-turn stops account for live traffic as the day progresses.

Step 4

Customers get the heads up

An on-my-way alert goes out automatically as the tech approaches.

Who it is for

Built for the people doing the work

Technicians
Spend the day on jobs instead of stuck in traffic crossing town twice.
Dispatchers
See exactly where every truck is and slot in a new job without wrecking the route.
Owners
Fit more billable jobs into the same fleet and same fuel budget.
Connected

Part of the same platform, not a bolt-on

Live Map & Routing shares the same customers, jobs and money records as everything else in FieldOptimiz, so nothing needs syncing.

Dispatch Board
Assignments made on the board flow straight into the day's route.
Smart Schedule
Time windows booked on the calendar are respected by the route plan.
Mobile App
Technicians follow turn-by-turn stops from their phone in the field.
Appointments
Each stop on the route is a full job record, not just a pin on a map.
Pricing

Included in your FieldOptimiz plan

Route optimization is included in plans with field operations; live GPS and routing limits scale with fleet size.

Free
Free
No monthly fee

Quote, invoice and get paid.

Start free
Core
$99
/month

Everything a field service business runs on.

Choose Core
Most popular
Pro
$199
/month

Automate the busywork and grow.

Choose Pro
Scale
$399
/month

Run several businesses with a real call center.

Choose Scale
Agency
$499
/month

Manage, brand and resell businesses for clients.

Choose Agency
See full pricing comparison
FAQ

Questions teams ask first

Read the guide in the Help Centre

Stop paying for windshield time

Cluster the day's jobs, route around traffic, and let customers know exactly when the truck is close.

Start freeBook a demo