Ask a plain question, get a real answer from your own data
FieldOptimiz AI reads the jobs, customers and messages already in your account so it can parse a booking request from a text, suggest a price, or answer a question in plain English — instead of you digging through screens to find the same thing.
- Turns a messy customer text into a structured job request
- Suggests pricing based on similar past jobs
- Ask questions in plain English instead of building a report
Answers pull from real job and customer records, not a static FAQ
The answer exists in the system, but nobody has time to dig for it
You know the data is somewhere in the platform, but getting an answer means clicking through screens, filtering lists, or asking someone else to check for you.
Turn a raw text into a job request automatically
When a customer texts in a request, the assistant pulls out the service needed, urgency, preferred timing and address so office staff review a structured request instead of retyping a paragraph.
- Extracts service type, timing and details from free text
- Flags urgent language so nothing waits behind routine requests
- Hands off a ready-to-book job instead of a raw message
Pricing and scheduling suggestions grounded in your history
Ask for a price on a job like the last one, or a good time slot for a customer's usual pattern, and the assistant checks your own past jobs and current schedule instead of a generic formula.
- Price suggestions based on comparable completed jobs
- Scheduling suggestions that respect real technician availability
- Customer insights that flag who's likely due for follow-up
What you get out of the box
Live in an afternoon, not a quarter
Ask or forward a message
Type a question or let an inbound text route to the assistant.
AI reads your data
It checks your jobs, customers and schedule to ground the answer in reality.
Get a structured result
A parsed job, a suggested price, or a plain answer to your question.
Review and act
Approve the suggestion or edit it — the assistant proposes, your team decides.
Built for the people doing the work
Part of the same platform, not a bolt-on
FieldOptimiz AI shares the same customers, jobs and money records as everything else in FieldOptimiz, so nothing needs syncing.
Included in your FieldOptimiz plan
AI assistant features are included in the platform tiers that support them; usage limits scale with your plan.
Quote, invoice and get paid.
Start freeEverything a field service business runs on.
Choose CoreAutomate the busywork and grow.
Choose ProRun several businesses with a real call center.
Choose ScaleManage, brand and resell businesses for clients.
Choose AgencyGet answers from your own data, not a search bar
Let AI handle the busywork of parsing, pricing and lookups so your team spends time on decisions, not digging.