FieldOptimiz
Property Maintenance

Every work order, every vendor, every unit — one queue

FieldOptimiz connects the tenant request, the vendor assignment, the completed work and the budget line for every property you maintain — so a leaking faucet in unit 4B doesn't sit in someone's inbox for a week.

  • Tenant requests land in a prioritized queue instead of a shared inbox
  • In-house techs and outside vendors work from the same job record
  • Preventive maintenance schedules itself against equipment history
Work orders · Ridgemont Portfolio
Unit 4B · leaking kitchen faucet
Reported 7:40 AM · tenant portal
Urgent
Bldg C rooftop · HVAC filter service
Preventive · due this week
Scheduled
Unit 12A · garbage disposal jammed
Assigned to in-house tech
In progress
Parking structure · light fixture out
Assigned to outside electrician
Vendor

Every request triaged and assigned without a call to the front office

Intake
Tenant portal to prioritized queue
Vendors
Outside contractors on the same board
Assets
Equipment history tied to each unit
The problem

Work orders die in someone's inbox

A maintenance request comes in by email, text or a call to the office, and it sits there until a tenant calls back angry. Multiply that across a portfolio and nothing gets prioritized — it just gets loud.

Requests arrive everywhere except one place
One tenant emails, another calls the office, a third leaves a voicemail after hours. Nobody triages against urgency because nobody sees the full list in one place.
Urgent leaks sit behind non-urgent requests that arrived first
Vendor coordination happens by text thread
The outside electrician gets a text with an address and no context, shows up without access instructions, and calls the office asking where the breaker panel is.
Wasted vendor trips and slower turnaround
Preventive maintenance gets skipped when things get busy
The quarterly HVAC filter change on Building C gets pushed for the third time because reactive work orders keep jumping the queue, until the unit fails in July.
Equipment failures that a $40 filter would have prevented
Intake

One queue for every request, from every source

Tenants submit requests through a self-service portal with photos attached, and phone or email requests get logged the same way by staff. Everything lands in one prioritized queue where urgency, unit and asset history are visible before anyone gets assigned.

  • Tenant portal requests arrive with photos and unit details attached
  • Requests prioritized by urgency, not by order received
  • Full history by unit and building visible before dispatch
Maintenance queue
Urgent
Unit 4B · faucet leak
Bldg A lobby · door lock failure
In progress
Unit 12A · disposal
Parking structure · lighting
Scheduled
Bldg C · HVAC filter service
Unit 8C · smoke detector battery

Every request sorted by urgency across the whole portfolio

Vendors

In-house techs and outside vendors on the same job

When a request needs a specialist, assign it to an outside vendor without leaving the platform. The vendor gets the address, access notes and job scope, and logs completion, photos and cost back onto the same work order the tenant filed — no separate spreadsheet to reconcile.

  • Outside vendors work from the same job record as in-house staff
  • Access notes, gate codes and scope travel with the assignment
  • Vendor costs roll into the property's maintenance budget automatically
Work order · Parking structure lighting
Draft
Assigned toCoastal Electric (vendor)
ScopeReplace 2 fixtures, level 3
AccessGate code on file
Vendor cost$310.00
Charged toBldg B maintenance budget
Approved on site
Included

Everything a property maintenance team needs, out of the box

Tenant self-service portal
Tenants submit maintenance requests with photos, without a call to the office.
Prioritized work order queue
Every request sorted by urgency across the whole portfolio in one view.
Outside vendor coordination
Assign and track outside contractors on the same job record as in-house staff.
Preventive maintenance schedules
Recurring service on equipment and assets scheduled before something fails.
How it works

Live in an afternoon, not a quarter

Step 1

Load the portfolio

Set up properties, units and equipment so requests attach to the right asset.

Step 2

Open the intake channels

Turn on the tenant portal and route phone or email requests into the same queue.

Step 3

Assign and track

Send work to in-house techs or outside vendors and watch status change live.

Step 4

Close and bill

Completed work updates the budget line and closes the loop with the tenant.

Who it is for

Built for every role in a property maintenance business

Property managers
See every open work order across the portfolio and know what's overdue at a glance.
In-house maintenance staff
Work a prioritized queue on the mobile app instead of guessing what's most urgent.
Owners & regional oversight
Track maintenance spend and vendor performance by property without chasing spreadsheets.
Pricing

Included in your FieldOptimiz plan

Every FieldOptimiz plan includes scheduling, job forms, invoicing and the mobile app. Pick the plan that matches your portfolio size — the prices below come straight from our live plan settings.

Free
Free
No monthly fee

Quote, invoice and get paid.

Start free
Core
$99
/month

Everything a field service business runs on.

Choose Core
Most popular
Pro
$199
/month

Automate the busywork and grow.

Choose Pro
Scale
$399
/month

Run several businesses with a real call center.

Choose Scale
Agency
$499
/month

Manage, brand and resell businesses for clients.

Choose Agency
FAQ

Questions property maintenance teams ask first

Turn a messy inbox into a working queue

Start with the free plan and run your next week of work orders through FieldOptimiz — intake, dispatch, vendors and budgets in one place.