Order the right part the first time, and stop paying for the second visit
FieldOptimiz keeps the model number, the diagnosis, the part ordered and the warranty status attached to every appliance you touch — so a callback isn't the default outcome of a repair.
- Model and serial details captured on the first visit, reused on every future one
- Parts ordered against the exact model, not guessed from memory
- Callback history flagged so a repeat issue doesn't get diagnosed from scratch
Every call carries the exact model, part status and warranty flag
Appliance repair loses time on the second visit, not the first
A tech guesses the part from a description over the phone, orders the wrong one, and the customer waits a week for a fix that should've taken a day. A repeat issue gets diagnosed from scratch because nobody linked it back to last month's visit.
Every appliance's model, serial and history in one place
Capture the make, model and serial number on the first visit, and it's there for every future call. Diagnostic notes, photos and the part that fixed it stay on the record, so the next tech — or the same one, six months later — isn't starting cold.
- Model and serial number attached to the job and the property
- Diagnostic notes and photos travel with the appliance record
- Warranty status flagged so billing is right the first time
Order the part for the exact model, not a guess
With the model number on the job before the tech even leaves for the call, parts can be looked up and ordered against the right unit the first time. Truck stock and warehouse inventory track what's on hand, so common parts don't need a special order every time.
- Parts tied to specific model numbers reduce ordering mistakes
- Truck and warehouse stock tracked so common parts are on hand
- Low-stock alerts prevent a slow week from becoming a slow month
Every part tied back to the exact model it belongs to
A repeat issue shows up flagged, not forgotten
If a customer calls back about the same appliance, the job history — including the original diagnosis and part replaced — is right there. Techs can see if this is a genuinely new issue or a comeback on a recent repair, and price and prioritize accordingly.
- Repeat visits linked to the original job automatically
- Full repair history visible before the tech walks in
- Callback jobs can be flagged for priority scheduling
Everything a appliance repair team needs, out of the box
Live in an afternoon, not a quarter
Set up your price book
Diagnostic fees, common repairs and parts markups in one catalog.
Capture the model on the first call
Model and serial number get attached to the job and saved to the property.
Order the right part
Parts get ordered or pulled from truck stock against the exact model.
Bill and track the outcome
Invoice the repair and keep the record ready for the next call.
Built for every role in a appliance repair business
The products appliance repair teams use most
Everything shares the same customers, jobs and money records, so nothing needs syncing between tools.
Included in your FieldOptimiz plan
Every FieldOptimiz plan includes scheduling, invoicing, inventory tracking and the mobile app. Pick the plan that matches your team size — the prices below come straight from our live plan settings.
Quote, invoice and get paid.
Start freeEverything a field service business runs on.
Choose CoreAutomate the busywork and grow.
Choose ProRun several businesses with a real call center.
Choose ScaleManage, brand and resell businesses for clients.
Choose AgencyFix it once, not twice
Start with the free plan and run your next week of appliance repair calls through FieldOptimiz.