FieldOptimiz
Area Rug Cleaning

Track a rug from pickup to plant to return without losing a single detail

FieldOptimiz follows every rug through intake, pickup, cleaning and delivery — dimensions, material, condition photos, stage and invoice all on one record, so nothing gets lost between the customer's living room and the shop.

  • Intake forms capture dimensions, material, fringe condition and photos
  • Configurable stages track each rug from pickup through cleaning to return
  • Customers get status updates without calling to ask
Rugs in process
Picked up
9x12 wool, Hendricks residence
6x9 silk, Amara St
Cleaning
8x10 Persian, Blaine Ave
Runner set, Cobb Ct
Ready
5x8 wool, Fenwick Rd
Out for delivery
9x12 wool, Hendricks residence

Every rug's stage visible without checking the shop floor

Intake
Dimensions, material & photos on file
Tracking
Configurable stages, pickup to return
Quoting
By size, material and treatment
The problem

A rug that leaves the house is easy to lose track of

The rug gets picked up, the note about the pet stain stays in someone's head, and three days later the customer calls asking where it is. The work itself is fine — it's the handoffs in between that create the headache.

Intake details don't survive the drive back to the shop
Dimensions get estimated instead of measured, and a fringe repair the customer mentioned at pickup never makes it onto the ticket the cleaning team works from.
Wrong quotes and repeat conversations with the customer
Pickup, cleaning and delivery are three separate handoffs
A rug can sit picked-up-but-not-logged, or ready-but-not-scheduled-for-delivery, with no single place showing which stage it's actually in.
Rugs that sit longer than they need to
Customers call because they don't know
Without a way to see status, the customer's only option is calling the shop — and the shop's only option is walking the floor to find the rug.
Time spent on updates instead of on rugs
Intake

Capture the rug once, correctly, at pickup

Log dimensions, material, fringe condition, pet or stain notes and photos right at intake — on-site or at the counter. That record travels with the rug through every stage, so the cleaning team isn't guessing at what the customer said.

  • Dimensions, material and condition captured with photos
  • Requested services and treatments noted at intake
  • Estimates built from size, material and treatment line items
Intake · 8x10 Persian wool
Draft
Cleaning · 8x10, wool$120.00
Fringe repair, 2 corners$45.00
Pet stain treatment$35.00
Pickup & delivery$25.00
Approved by customer$225.00
Approved on site
Workflow

Every rug's stage, visible without walking the floor

Configurable stages — picked up, in cleaning, drying, ready, out for delivery — show exactly where each rug is. Pickup and return appointments schedule separately from on-site jobs, and status updates can go out to the customer automatically.

  • Configurable stages track rugs from intake to return
  • Pickup and delivery scheduled as their own appointments
  • Customer updates sent as the rug moves through stages
Deliveries · today
9x12 wool · Hendricks residence
Ready since yesterday · delivery 2:00 PM
Out for delivery
5x8 wool · Fenwick Rd
Cleaned & dried · awaiting delivery slot
Ready
Runner set · Cobb Ct
In cleaning · est. ready tomorrow
In progress

Pickup and delivery tracked as their own appointments

Included

Everything a area rug cleaning team needs, out of the box

Rug intake forms
Dimensions, material, condition and photos captured at pickup.
Configurable job stages
Track each rug from pickup through cleaning to return.
Itemized estimates
Quotes built from size, material and treatment line items.
Customer communication
Status updates and delivery confirmations sent automatically.
How it works

Live in an afternoon, not a quarter

Step 1

Log the intake

Capture dimensions, material, condition notes and photos at pickup.

Step 2

Quote the work

Build an itemized estimate from size, material and treatment.

Step 3

Move it through stages

Track the rug from pickup to cleaning to ready for delivery.

Step 4

Deliver and invoice

Schedule the return trip and send the invoice on completion.

Who it is for

Built for every role in a area rug cleaning business

Owner-operators
Log the intake at the customer's door and have the estimate ready before you're back at the shop.
Shop staff
See every rug's stage on one board instead of walking the floor to find it.
Pickup & delivery drivers
Get addresses, access notes and rug details for every stop on the route.
Pricing

Included in your FieldOptimiz plan

Every FieldOptimiz plan includes scheduling, quoting, invoicing and the mobile app. Pick the plan that matches your team size — the prices below come straight from our live plan settings.

Free
Free
No monthly fee

Quote, invoice and get paid.

Start free
Core
$99
/month

Everything a field service business runs on.

Choose Core
Most popular
Pro
$199
/month

Automate the busywork and grow.

Choose Pro
Scale
$399
/month

Run several businesses with a real call center.

Choose Scale
Agency
$499
/month

Manage, brand and resell businesses for clients.

Choose Agency
FAQ

Questions area rug cleaning teams ask first

Never lose track of a rug again

Start with the free plan and run your next batch of rug cleaning jobs through FieldOptimiz — intake, stages, delivery and invoices, all in one place.